I wish to make a complaint, who should I contact?

We understand that things can go wrong from time to time and do our very best to resolve matters fully on the day. Please speak to a duty manager on site. If we were unable to resolve this on the day, please email us with your complaint to romfordinfo@kidspaceadventures.com FAO The Manager, within 12 weeks of your visit. Our management team will review your complaint and will be in touch within 7 days to resolve this for you.