Admissions and Tickets Croydon
Your admission fee covers your entry and use of all facilities. There may be additional cost for some of the classes and events.
Please select a 'Disabled & Carer' ticket when booking online which includes a free carer within this ticket. Documentation will need to shown to team on arrival.
Day Tickets are non-refundable, but the date of your visit can be changed so long as your original visit date has not yet passed. To change your visit date, Create an account on our website, using the email address you purchased the original ticket with, log into your account on our website to make any changes. Please note that any booking changes will incur an administration fee of £5.
If you are an annual pass holder please login into your account and you can cancel your booking online.
Tickets do not require an account to purchase. You can buy them directly through the website or at the entrance. However, if you are looking to upgrade from a day ticket to one of our Annual passes or manage your bookings, you will need to create an account. You can register for an online account on our website. Please note that you will need to register with the same email address that you made the original booking for your day tickets.
Yes please. To be guaranteed entry you must book your tickets online, via our website in advance of your visit.
Please select a 'Disabled & Carer' ticket when booking online which includes a free carer within this ticket. Documentation will need to shown to team on arrival.
We offer a time slot ticket discount for groups! If you are booking time slot tickets for 10 or more paying guests, you can receive a delightful 10% off. Please note that this offer cannot be combined with any other discounts or promotions.
As an annual pass holder all your visits to Kidspace Croydon need to be pre-booked, To pre-book tickets you will need to have set up an account through our website. Click the login button and follow the instructions for setting up a new account. You will need your unique customer number to be able to do this. This number will be on the email correspondence confirming the purchase of your Annual pass. Once you have logged in highlight the names of the pass holder that you would like to visit and when the names turn green click "book now". Annual pass holders can also add paying guests on this page.
If you have purchased a Kidspace Croydon or Escapade gift voucher directly from Kidspace Croydon this gift voucher can be used as part or full payment at the time of checked out. At the time of check out please copy and paste the whole voucher code in to the gift voucher box.
Should you still require further assistance please email our team croydoninfo@kidspaceadventures.com with the full name of the purchaser along with the full voucher code.
For details on how to redeem your gift voucher, please visit our FAQ section on our website, where you will find instructions of how to redeem all of our different voucher types.
Ticket prices at Kidspace Croydon can vary based on whether you book in advance or on the day. To avoid higher prices, it's recommended to pre-book your tickets online.
The booking fee for booking tickets is £2.50 per booking.
If your booking is for today please speak to an agent on 0203 885 6672. If your booking is for tomorrow onwards please email croydoninfo@kidspaceadventures.com with the following details: lead bookers name, email address and date you are due to visit.
Our peak days at Kidspace Croydon are Fridays, weekend days, bank holidays and school holiday dates.
Off peak days are set in line with the school term dates, Monday to Thursday with the exception of bank holidays.
Peak days have a higher price per ticket than off peak days. Please visit our booking calendar to find your price on the day that you wish to visit.
We allow admission up to the final hour before we close.
The prices of our tickets can vary based on the time of year and whether guests have booked on the day or in advance. We have off-peak ticket prices Monday to Thursday during term time and peak prices Friday, Saturday, Sunday and during the school holidays. Bank holidays and the Friday before Half Term's are also Peak. Everyone pays to enter unless it is a child under 1.Children Under 1 are free of charge. All guests aged 1 and above need to purchase a General Admission ticket. Please visit our website and choose a day to visit and the prices will display.
General admission tickets can be more expensive if purchased on the day of your visit. To avoid disappointment and potentially higher prices, it's advisable to pre-book your tickets online. This way, you can secure your entry at the standard rate.
The prices of our tickets can vary based on the time of year and whether guests have booked on the day or in advance. We have off-peak ticket prices Monday to Thursday during term time and peak prices Friday, Saturday, Sunday and during the school holidays. Bank holidays and the Friday before Half Term's are also Peak. Everyone pays to enter unless it is a child under 1. Children Under 1 are free of charge. All guests aged 1 and above need to purchase a General Admission ticket. Please visit our website and choose a day to visit and the prices will display.
We price our facility, as do most businesses, on return for investment. As an indoor adventure park, our investment is significantly greater than your traditional old style play centre with ball pits and simple play frame. We therefore price our facility accordingly and give parents the opportunity to join in and participate in all of the activities with their children, to allow them to spend quality time together. We have also put considerable investment into the surroundings to give parents plenty of seating and leisure facilities in a relaxed and pleasant environment.
Like many other firms in our industry we must contend with rising costs which include our booking transaction costs too. We cannot continue absorbing these fees and so we have taken the decision to introduce a booking fee per transaction which will help recoup some of the fees we are charged. All guests still benefit from a discount off General Admission if booking online in advance.
Kidspace is closed on Christmas Day and Boxing Day.